Refund policy

Return and Refund Policy

At [BazzyBuzz.shop], we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

1. Return Eligibility Criteria

To be eligible for a return:

The item must be unused and in its original condition
The product must be in original packaging with all tags intact
Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

2. Return Timeframe

You can request a return within [5 DAYS] from the date of delivery.

Requests made after this period may not be accepted.

3. Refund Process and Timing

Once your return is received and inspected:

We will notify you of the approval or rejection of your refund
If approved, your refund will be processed within [REFUND PROCESSING TIME]
The amount will be credited to your original payment method

Please note that it may take additional time for your bank or payment provider to process the refund.

4. Exchange Options

We offer exchanges for:

Defective or damaged items
Incorrect items received

If you need an exchange, please contact us at [bbuzzy57@gmail.com] with your order details.

5. Damaged or Defective Products

If you receive a damaged, defective, or incorrect item:

Contact us within [X DAYS] of delivery
Provide clear photos or videos as proof

We will arrange a replacement or refund at no additional cost.

6. Non-Returnable Items

The following items are not eligible for return:

Items marked as final sale
Personal care or hygiene products
Customized or personalized items
Perishable goods (if applicable)

7. Return Shipping Costs

Customers may be responsible for return shipping costs unless the item is defective or incorrect
Shipping charges are non-refundable unless the return is due to our error